![]() I've also travelled with my elderly parents in wheelchairs and polite parents allowed others to deplane first. If you're traveling for business and don't have checked luggage, it may mean that by that time you deplane, the flight actually arrived late as it doesn't count if the flight arrived at the gate on time, but you're stuck inside the aircraft waiting to deplane. It adds up when hundreds of people are required to wait an extra 5-12 minutes to get off the plane. Since many are met with wheelchairs in the jetway, the deplaning process for the entire airplane is clogged and dramatically slowed down. This means they are also the first to deplane. How does this happen? On SWA without assigned seats, passengers that board first typically select the best and closest seats to the front seats of the airplane. However, it's a problem when a large number of these passengers delay the deplaning process. I'm all for allowing these passengers to board first and get the extra time. One big beef with the airline: allowing the same passengers that boarded first because they needed extra time (older, wheel chairs, etc) to also deplane first. As simple as these basic things sound, most airlines falter. ![]() I'm a fan of SWA because they succeed in the most important areas:keeping airfare costs low, an easy to navigate and operate website, and a good on-time record.
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